At bunny casino, we believe that gaming should always be a source of entertainment — never stress. We provide Filipino players with practical tools and clear guidance to keep their experience safe, balanced, and enjoyable at all times.
Applies to all registered members in the Philippines | Available 24/7
Every bunny casino account comes with built-in controls you can activate at any time — no waiting period, no complicated process.
You can set a daily, weekly, or monthly deposit cap directly from your account settings page. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling period you selected has passed. This prevents impulsive top-ups during a losing streak and keeps your spending within a budget you have consciously chosen. Lowering your limit, on the other hand, takes effect right away with no delay. We recommend reviewing your deposit limit every month to make sure it still reflects your current financial situation.
Setting a session time limit means the platform will notify you — and optionally log you out — once you have been playing for your chosen duration. Long uninterrupted sessions are one of the most common patterns associated with problem gambling, and a simple time reminder can break that cycle before it becomes a habit. You can set limits as short as 30 minutes or as long as several hours, depending on what works for your lifestyle. The reminder appears as an on-screen alert so you always have a moment to decide whether to continue or step away. Taking regular breaks keeps the experience fresh and helps you stay emotionally level while playing.
A cool-off period temporarily suspends your ability to log in and place bets for a set number of days — typically between 1 and 42 days. This tool is ideal when you feel you need a short break but are not ready to commit to a longer self-exclusion. During a cool-off, your account remains open and your balance is preserved, but all gaming activity is paused. You will still receive important account communications such as withdrawal confirmations during this time. Activating a cool-off is instant and can be done at any hour through your account dashboard or by contacting our support team.
Self-exclusion is a more serious commitment designed for players who feel their gambling has become difficult to control. You can request a self-exclusion period of six months, one year, or permanently, and during this time your account will be fully suspended with no possibility of reactivation until the period ends. We will also make reasonable efforts to prevent you from opening a new account during your exclusion period. Any remaining balance at the time of exclusion can be withdrawn in full. If you choose permanent self-exclusion, reactivation requires a formal review process and a mandatory 7-day cooling period after your request is submitted.
Your account dashboard gives you a clear, real-time view of your betting history, total deposits, total withdrawals, and net gaming spend over any period you choose. Transparency about your own activity is one of the most powerful responsible gaming tools available — seeing the numbers in black and white often provides the clearest picture of your habits. You can filter your history by date range, game type, or payment method to get a detailed breakdown. We encourage all players to review their activity summary at least once a week as part of a healthy gaming routine. If you notice patterns that concern you, our support team is available around the clock to discuss your options.
Our dedicated support team is available every day of the year, including Philippine public holidays, to assist with any responsible gaming concern. Whether you want to activate a limit, discuss a pattern you have noticed in your own play, or simply talk through your options, our agents are trained to handle these conversations with care and without judgement. You can reach us via live chat or email at any time. All responsible gaming requests are treated as a priority and are actioned faster than standard account queries. We are committed to making it as easy as possible for Filipino players to access help the moment they feel they need it.
Recognising early signs of problem gambling is the first step toward getting back in control. Here are patterns worth watching out for.
If any of these signs feel familiar, please know that you are not alone and that help is available. You can activate a self-exclusion or cool-off period instantly through your bunny casino account, or reach out to our support team at any time. For professional counselling, the Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline, and the National Center for Mental Health (NCMH) Crisis Hotline is available 24/7 at 1553 for Filipino residents who need immediate support.
bunny casino strictly prohibits access to anyone under the age of 21, in line with Philippine gaming regulations enforced by PAGCOR. During registration, all players are required to confirm their age and submit valid government-issued identification before any withdrawal can be processed. Our systems are designed to flag accounts where the registered age does not match the behaviour or documentation provided, and any account found to belong to a minor will be permanently closed with all funds returned to the verified payment source.
If you share a device with younger family members, we strongly encourage you to use your device's built-in parental controls or a dedicated browser profile with a strong password to prevent accidental or intentional access to the platform. Never share your bunny casino login credentials with anyone, including family members. If you suspect that a minor has accessed your account, contact our support team immediately so we can investigate and secure your account without delay.
Gaming at bunny casino should feel like a treat, not a burden. If you ever feel like things are getting out of hand, our tools and team are here for you. Visit our FAQ for quick answers, or head to your account to set a limit right now.